Email Follow-Up Sequence

What you'll get: 
  •  Order Received Email
  •  Helpful Tips & Tricks Email
  •  Review Request Email
  •  Amazon TOS Trained Copywriting
  •  Return Reason Analysis
  •  Customer Review Analysis

What is an Order Received Email?
The order received email is sent out immediately after an Amazon sales is made. Having an optimized order received email encourages positive reviews while also giving the seller an opportunity to proactively address customer frustrations before they became an issue.

What is a Helpful Tips and Tricks Email?
The helpful tips and tricks email gives the customer useful information that compliments the products. For complicated products, the tips and tricks email can easily reduce customer frustrations by proactively addressing common product mistakes.

What is a Review Request Email?
The review request email is sent out multiple days after the product has been ordered by the client. This email encourage buyers to leave a review on Amazon if they are satisfied with their purchase. If they are not satisfied, customers are encouraged to contact your support department so that the issue can be corrected right away.

What is Amazon TOS Trained Copywriting?
Amazon Terms of Service (TOS) are incredibly complicated- especially for copywriting. Each of our copywriters have undergone extensive Amazon specific training which educates them on how to navigate the TOS while creating compliant and dynamic pitch copy.

What is Return Reason Analysis?
One of the biggest tools we use when producing listing optimization and email follow-up sequences is the return reason analysis. Here we take a deep look into why customers are choosing to return a product and we create copy that proactively addresses these reasons  before and after the point of sale.

What is Customer Review Analysis?
Here we deep dive into customer reviews to figure out what past customers love about this specific product and what they dislike about the product. We consolidate this information and create copy that ensures that we emphasize the fact that your product contains the positive attributes while steering clear of the negative ones.

Want to see more of our products? Check out what else we offer by visiting our website
Requirements needed to get started
STEP 1: ORDER IS PLACED. Order process begins as soon as payment is received.

Step 2: SAMPLES ARE SHIPPED. After payment is made, a support representative will send detailed instructions on how to ship your samples to our studio. A follow up email will also include next steps for your project.

Step 3: CONTENT IS CREATED AND THIS IS WHERE THE MAGIC HAPPENS! Once we receive your samples, our rockstar team of Amazon trained creatives plan, research and create highly converting content.

Step 4: FINAL OUTOUT IS DELIVERED. After 7-9 Business days, your deliverable will arrive in your  inbox. If any revisions are required we'll apply the changes and you can upload the content to your Amazon Listing. 
3 revisions allowed
Delivery time
Up to 10 days
Frequently asked questions
What is the process after I make a payment?
After payment is received you will be sent an automated email which include next steps for sending product samples (when applicable) as well as a request to provide more detailed information in regards to your product. Once all necessary information is received one of our project managers will be assigned to the project and will serve as your main point of contact until final delivery.

What is your standard turnaround time?
At Virtuous Graphics our standard turnaround time is between 7 to 9 days after receiving your product sample. Our company policy is to underpromise and over deliver. The turnaround time for our services is based on the collective volume we are experiencing during a given week. If you need the services of Virtuous Graphics on an accelerated time frame, we do offer rush services which can be fulfilled within 5 days at an additional fee. If you wish to purchase rush services, simply indicate your preference during the checkout process. 

How many revisions are permitted?
We can revise your artwork up to three times for free--but after that, we start to charge. We encourage you to be as detailed as possible on the creative brief so errors throughout the production process are avoided. Also, throughout the process, we like to stay in touch, so we can get regular feedback. The more you communicate with us, the better we understand your expectations, thereby limiting the amount of revisions you’d need.

What happens if I am not satisfied with the final product?
We try our best to be as communicative from the beginning of the process so we clearly understand your needs and vision. However, in the case that a revision is necessary, we do offer up to 3 complimentary revisions. Throughout the production process we like to stay in touch so we can get regular feedback, making sure you stay "in the loop" with what's going on. Overall, the more you communicate the details of your likes, dislikes, and design "taste buds", the better we understand your expectations, thereby delivering a product you're very happy with.

What is your cancellation policy?
All orders are fully refundable up until the point in which production begins. If you made an order by mistake and would like to have it cancelled please send an email to [email protected] and a member of our team will process your cancellation.